Your privacy matters to us. This Privacy Policy explains how me011 collects, uses, stores, and protects your personal information when you use our platform.
me011 ("me011," "we," "us," or "our") operates the online gaming platform accessible at me011.net. We are committed to protecting the privacy and personal data of all users ("Player," "you," or "your") who access or use our Platform.
This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it with third parties, and the rights available to you regarding your personal data. This Policy applies to all services offered through the me011 Platform, including casino games, sports betting, bingo, and all related features.
By registering an account or using the me011 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to close your account.
This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.
me011 collects the following categories of personal data from Players:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (e.g., PhilSys ID, passport, driver's license) |
| Contact Data | Email address, mobile number, residential address (including city, province, and postal code) |
| Account Data | Username, encrypted password, account preferences, communication preferences |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type and version, operating system, time zone, cookie identifiers |
| Usage Data | Pages visited, features used, click patterns, referral source, session timestamps |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with me011 |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of a responsible gaming self-assessment.
me011 collects personal data through the following means:
me011 uses your personal data for the following purposes:
me011 processes your personal data on the following legal bases:
me011 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Any third party with whom we share your data is required to handle it in accordance with applicable data protection laws and our data processing agreements. me011 remains responsible for ensuring that your data is protected when shared with third parties.
me011 uses cookies and similar tracking technologies to enhance your experience on the Platform. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information about the specific cookies we use, please contact our support team.
me011 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, me011 retains account and transaction data for a minimum of five (5) years following account closure, in compliance with applicable anti-money laundering regulations and gaming licensing requirements. Gaming history and financial records may be retained for longer periods where required by law.
Where personal data is no longer required, me011 will securely delete or anonymize it in accordance with our data retention schedule.
me011 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While me011 takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, me011 will notify you and the relevant authorities as required by applicable law.
Subject to applicable law, you have the following rights regarding your personal data held by me011:
To exercise any of these rights, please contact the me011 support team via live chat or email at [email protected]. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.
me011 is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the me011 Platform, please contact our support team immediately via live chat.
me011 strongly encourages parents and guardians to make use of parental control software to prevent minors from accessing online gaming platforms. For more information on our player protection measures, please visit our Responsible Gaming page.
me011 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered Players by posting a prominent notice on the Platform or by sending an email to the address associated with your account prior to the changes taking effect.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how me011 is protecting your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way me011 handles your personal data, please reach out to our support team through any of the following channels:
We are committed to resolving all privacy-related inquiries promptly and transparently. Your trust is important to us, and we take every concern seriously.
🛡️ Our Commitments
Privacy at me011 is not just a legal requirement — it is a core part of how we operate. Here is what we do every day to keep your data safe.
Every connection between your device and me011 is protected by SSL/TLS encryption. Your login credentials, financial data, and personal details are never transmitted in plain text.
Only authorized me011 personnel with a legitimate need can access your personal data. All staff undergo data protection training and are bound by confidentiality obligations.
Deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank are processed through encrypted, compliant payment channels. Your financial data stays protected end-to-end.
me011 never sells your personal data to third parties. Any data shared with partners — such as payment processors or game providers — is governed by strict data processing agreements.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our 24/7 support team to exercise your data rights — we respond within 30 days.
me011 complies with applicable Philippine data protection and gaming regulations. Our KYC and AML processes are designed to protect both Players and the integrity of the Platform.
🎰 Play with Confidence
Now that you know how me011 protects your privacy, enjoy 1,000+ games, live casino tables, and sports betting — all in Philippine Peso with local payment methods. Must be 21 or older to play.